All Clinical Trial Patient Payments

Benefits:

• Reduce participant burden: quick, predictable payments lower the cost and hassle of participation, improving retention.
• Speed & convenience: instant or near-instant disbursement via virtual/prepaid cards, ACH, or local rails; no more paper checks.
• Policy compliance by design: configurable rules by country/site/visit cap eligible items (mileage, per diems), preventing over- or under-payment.
• Multi-currency & localization: automatic FX handling, language support, local payment methods, time-zone aware processing.
• Tax & regulatory support: capture required participant details, produce statements (e.g., year-end reporting where applicable), store audit trails.
• Receipt capture & approvals: mobile photo upload, OCR, and workflow routing to sites or sponsor finance for fast, consistent decisions.
• Tighter controls: spend limits, merchant controls, category restrictions, and real-time alerts reduce misuse and fraud.
• Cleaner close-out: standardized exports, ledger sync, and reconciliation with budgets reduce month-end effort and errors.
• Integrated evidence: push payment confirmations and expense artifacts to eTMF; sync visit completions from CTMS/EDC to trigger stipends.
• Travel enablement: optional ride, lodging, or voucher coordination to remove logistical barriers (especially for complex visit schedules).
• Improved site productivity: fewer phone calls and emails about payment status; self-service participant portals reduce ticket volume.
• Data for optimization: dashboards show payment turnaround, denial reasons, and cost trends to fine-tune budgets and reduce dropouts.
• Security & privacy: role-based access, encryption, and regional data controls (e.g., GDPR/CCPA alignment) protect sensitive information.
• Scalable operations: reusable templates per protocol and country accelerate start-up and reduce training burden for new studies.